Funeral Services

There are few services that are as sensitive or as personal as those provided by your funeral director. Our role is to make sure your wishes, and, if known the wishes of the deceased, are carried out... just the way they should be.

Typically funeral arrangements will include the following:

  • Transfer of the deceased from the place of death into our care
  • Provision of mortuary care
  • Assistance with the selection and purchase of a coffin or casket
  • Provision of chapel, hearse and mourning coaches (if required)
  • Placement of newspaper notices, and registration of the death
  • Making cemetery or crematorium arrangements
  • Liaising with clergy or a civil celebrant
  • Liaising with florists, caterers, musicians and other service providers
  • Provision of all necessary staff and vehicles on the day of the funeral
  • Use of viewing facilities for viewing , and refreshments room for after the funeral (if required)
  • Guidance through the Eulogy process
  • Provision of Audio/Visual equipment for the service if required

Planning Ahead

We recommend pre-planning your funeral service and evaluating your options before deciding to pre-fund your funeral.


Pre-arranged funeral contracts are called “Pre-need” contracts to distinguish them from “At-Need” contracts. Funeral contracts that are written between the family and funeral home at the time of a death are At-Need Contracts. We feel that the At-Need Contract drawn up after a death has occurred, is when a family is least prepared to make all of the many decisions involved; therefore, the concept of making these important decisions early and in an informed manner makes sense. This area of planning is call Pre-Planning.

Important Note

A pre-planned funeral arrangement does NOT have to be pre-paid.

We routinely help families with funeral pre-arrangements and we keep these arrangements on file as a service for our families. These pre-arrangements are paid at the time of death and there are many options available to you. This method is a convenient way for our client families to record the necessary information before the death occurs and be better prepared for the event of the death.

However, we also recommend that you take out a funeral bond or if you prefer funeral insurance to pay for a funeral that may be several years or even many years in the future. The terms of the agreement are tailored to each individual’s needs and preferences. Single payment options as well a monthly payment option are available; visit the SurePlan website for detailed information and an option that best suits your needs.

Please note that an investment into a funeral bond will not affect your age pension asset test if it remains under the current Government threshold. There is no limit to your investment if the means test is not applicable to your personal circumstances.